Welcome to the Online Public Assistance and Complaints Desk of the City Government of Baguio.

The Online Public Assistance and Complaint Desk (OPACD) is a Citizen Relationship Management System that allows the members of the public to submit inquiries, complaints, or suggestions through web forms.

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Online Public Assistance and Complaints Desk

Please login or register a new account to be able to experience the following services:


 Track and monitor your transaction

 Interactive communication

 Real-time notification

 View your message/feedback history

 Attach/upload files


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